IQ3 CLOUD SOLUTIONS

WE INCREASE THE DEGREE OF YOUR SERVICES DIGITALISATION.

The solutions of IQ3 CLOUD allow you to increase the performance of business processes through modern application provision within a very short time. Our technology platform is the basis for efficient applications, which are immediately available to the user and guarantees highest reliability.

Anpassungsfähige Cloud-Lösungen

Adaptable Cloud Solutions

IQ3 CLOUD combines the advantages of modern IT with the mature solution-offer for the use of specialist applications, data centres, and development environments. The services can be activated quickly and easily and fulfil all requirements of your company’s compliance. Necessary resources can be supplied specific to your requirements. That increases the flexibility, as well as the value of IT, without additional investments.

Leistungsstarke Anwendungen

High Performance Applications

With the standardised services of the IQ3 CLOUD you are profiting from a robust, readily available infrastructure for the digitisation of your processes. The high level of automation offers superb advantages for all segments which rely on IT. The entire monitoring and the administration of services are done through the IQ3 CLOUD Service Portal.

PRINCIPLE

WE CONNECT YOUR IT AND YOUR PROCESSES WITH AND WITHIN THE CLOUD.

With the services of the IQ3 CLOUD it is possible to almost variably scale the own IT without investment. Depending on the requirements of your business processes, you can activate the required services immediately. For many applications there are already solutions available, which can be used straightaway. The collaboration of your existing IT and IQ3 CLOUD creates synergies, which make your IT faster, more efficient and more secure.

BUSINESS PROCESSES

The economical use of business processes always depends on the quality and adaptability of the IT to the business processes. IQ3 CLOUD supports your business processes through supply of your applications based on the most modern methods.

COMPLIANCE

From the very beginning, our services are being tested at a standardised, expandable rate to ensure compliance adherence.

TECHNICAL ARCHITECTURE

An established and innovative architecture prevents lengthy coordination and protects from gaps in knowledge.

MANAGED SERVICE

The Operation after deployment is an integral part of the offer. Therefore, builing up resources or knowledge is not necessary.

MANAGED EVOLUTION

Cloud technologies develop at a rapid pace. IQ3 CLOUD Services go hand in hand with these developments and always remain ‘State of the Art’.

SERVICES AND PRICES

TRANSPARENT SERVICE PACKAGES
YOU CAN RELY ON.

IQ3 CLOUD offers standardised service packages which are orientated around existing service environments. Further components can be added through the Service Portal. When required, users can control many actions of the cloud themselves. This self-service reduces waiting time and makes the use of the cloud significantly more efficient.

STANDARD

IQ3 CLOUD Terms & Conditions

Service Level
Bronze

Possible Service Level
for environment
Bronze

Amount of Portal users
5

Incident response time
(within processing time)
Prio 1: 4 h
Prio 2: 12 h
Prio 3: 2 Days

EXTENDED

Contract

Service Level
Silver

possible Service Level
for environment
Bronze and Silver

Amount of Portal users
20

Incident response time
(within processing time)
Prio 1: 2 h
Prio 2: 8 h
Prio 3: 2 Days

ENTERPRISE

Contract

Service Level
Gold

possible Service Level
for environment
Bronze, Silver and Gold

Amount of Portal users
unlimited

Incident response time
(within processing time)
Prio 1: 30 min
Prio 2: 3 h
Prio 3: 1 Day

All prices subject to 19% VAT.  |  Changes and Errors remain reserved.

CORPORATE RESPONSIBILTY

FOCUS ON THE ESSENTIALS. WE PROVIDE EVERYTHING ELSE.

Requirements and guidelines for security, data protection and availability of all systems are continually increasing. IQ3 CLOUD offers extensive functionality to assure a reliable and smooth performance of your IT. Secure environments are provided for all applications and can be monitored transparently and comprehensively, managed through the IQ3 CLOUD. Furthermore, release-changes and actions to up-date the virus protection or the provisions are continually executed and documented. We take responsibility for the continuous platform operation. With IQ3 CLOUD you enjoy all the advantages, without tying up more resources. See for yourself:

IQ3 CLOUD Service-Portal
  • Contractual guaranteed operational services for public cloud offers, which can be integrated into own production.

  • Simple and transparent service certificates

  • Standardised Service Level Agreements (SLA)

  • Defined response time

  • 100% automated processes

  • Provision of all ITSM functions through the IQ3 CLOUD Portal

  • Retention of own data sovereignty

  • Option to certify the security per service and system

  • Access to all agreed services through one unified service portal

  • Transparent pay per user service invoicing

ADDED VALUE

THE ADVANTAGES OF THE CLOUD ARE AS VERSATILE AS THE REQUIREMENTS OF THE USER.

IQ3 CLOUD offers many advantages for all users within the company. The range of the application options allows reacting quicker and using technical innovations immediately. This advance in digitisation is perfectly implemented in our standardised services. IQ3 CLOUD offers significant added value, which makes many processes faster, smoother and more efficient.

IT-SECTORS

With less standard activities to handle, your IT experts will be able to deal with the company’s individual and specific tasks. IQ3 CLOUD offers many advantages:

  • Standardized services contribute to quality assurance and compliance
  • Automation and Infrastructure as Code relieve the burden on routine activities and minimize disruptions
  • Expandable templates reduce the effort for adaption requirements
  • The service map in the IQ3 CLOUD service portal provides overview and transparency.
  • Users simply order and manage IQ3 CLOUD services in self-service. IQ3 CLOUD allows a fair cost- and service-billing
DEPARTMENTS

The digital work flow of your relevant departments is fully supported by IQ3 CLOUD. New requirements can be immediately used through the Service-Portal. IQ3 CLOUD offers many more advantages:

  • Users order and manage IQ3 CLOUD services hassle free through the self-service.
  • PaaS-Services (for example Docker, Application Stack) are easily configured and compliantly supplied.
  • The DevStack offers the tools for a functioning DevOps-Environment.
  • Identical development, test and application environments simplify the staging.
  • The efforts for test management and application integration are significantly reduced.
  • IQ3 CLOUD allows a fair cost- and service-billing.
  • The service map of the IQ3 CLOUD Service Portal creates overview and transparency.
MANAGEMENT

The use of IQ3 CLOUD increases the added value of your IT infrastructure and makes your digital processes more flexible. We speed up your business with innovative and intelligent advantages.

  • IQ3 CLOUD provides instantly available, scalable IT services for the digitisation of business- models and services.
  • The efficiency of the value chain increases without investment.
  • Security and governance requirements are implemented automated and continually monitored.
  • Live views conclusively show resource usage and usage behaviour.
  • IQ3 CLOUD allows a fair cost and service billing.
  • The service map of the IQ3 CLOUD Service Portal creates overview and transparency.

OPERATION HIGHLIGHTS

BETTER PERFORMANCE FOR BETTER RESULTS

The intelligent concept of IQ3 CLOUD relieves you in multiple ways. Thanks to standardised packages, required services are available immediately. We work proactively and monitor the technical aspects of your applications continually. Updates and security measures are being executed in the background. This guarantees that services are provided with the optimal performance and reliable protection. IQ3 CLOUD offers many highlights, which make your cloud solution even better and more efficient.

Resource specific billing

Profit from transparent cost structures through resource specific billing. Cost drivers are uncovered and can be optimised.

Human service quality assurance

IQ3 CLOUD services are almost entirely provided by machines. All IQ3 CLOUD performances are to your advantage monitored by our team, who can be reached in person in case of emergencies.

100% Automation

It is our tenet and our philosophy to automise services, without losing sight of profitability.

Seamless Upgrade Service

Cloud providers optimise and expand their services in short development intervals. We follow this development speed and secure our services through continues proactive scanning of the provider performance.

Embedded ITSM Suite

IQ3 CLOUD Service is provided entirely managed. This is made possible through an integrated ITSM Solution. Besides the IQ3 Cloud Portal, this includes an own CMDB, as well as standardised service processes with many performance features. A connection to the client suite is possible.

Client feedback as basis for enhancements

Development and expansion of our services are routed by our clients’ feedback. New services are always integrated into the general portfolio and made available for every customer in the Shared Community Spirit.

Single Service Portal

The Service Portal of IQ3 CLOUD offers the option to manage the AZURE Public Cloud, Microsoft Cloud Deutschland, as well as AWS through one Portal that lets you decide if the service requires the German Trustee Model, or if it can use the cheaper public cloud resources, without having to change the provider portals. The goal is always the simple use.

Ownership remains with the client

The ownership of environment and system remains entirely with you. The IQ3 CLOUD Services are designed for optimised management, easy use and cost efficiency for every client. The registration of our administrators to client systems will only take place after the client’s permission and through the IQ3 CLOUD Service Portal.

Integrated Compliance Monitoring

The IQ3 CLOUD Automation works within your compliance and therefore protect from manual mistakes. Configuration errors are a thing of the past.

REFERENCE CRISP VENDOR UNIVERSE

YOUR BUSINESS GENERATES SPEED WITH IQ3 CLOUD.

With IQ3 CLOUD, direkt gruppe has successfully created their own cloud service division over the last years. Team and supply are continually pursued. Cloud Services are being developed even more focused. The roadmap of the IQ3 CLOUD, the existing portfolio and the add-on through direkt gruppe are the perfect foundation for the successful positioning as an accelerator in both tested service categories.

Crisp Vendor Universe Managed Public Cloud Provider, Crisp Research 2016

CLOUD CERTIFICATION

SECURITY AND RESPONSIBILITY ARE WITH US MORE THAN CERTIFIED. THEY ARE A MATTER OF COURSE.

We work with the leading providers. You benefit from the highest level of security and data protection. Depending on requirements, we offer a wide range of certifications.

COMPLIANCEDATA PROTECTIONSECURITY
Microsoft AzureCCSL (Australia), FedRAMP, HIPAA/HITECH, ISO/IEC 27001, MTCS (Singapore), SOC 1, SOC 2, SOC 3, UK G-CLOUD, SSAE15/ISAE 4302
ISO 27018SDL, OSA, C5 (Germany), EN 50-600 (Germany) is planned
Amazon Web ServicesFedRAMP, ISO/IEC 27001, MCTS (Singapore) Level 3, SOC 1, SOC 2, SOC 3ISO 27018, PCI DSS, Glacier for SEC Ruke 17a-4(f), DoD SRGC5 (Germany), Cyber Essentials Plus (UK), FIPS, IRAP (Australia), ISO 9001, MLPS (China)
Microsoft Azure GermanyISO/IEC 27001, SSAE16/ISAE 4302ISO 27018C5 (Germany), EN 50-600 (Germany) is planned

FAQ

FREQUENTLY ASKED QUESTIONS AND ANSWERS

Here you find the answers to the most important questions. For all further questions, please use the contact form or just give us a call.

For which business sectors is IQ3 CLOUD Service most useful?

IQ3 CLOUD Services are useful for all business sectors, which which can be improved by the use of modern technologies and methods to increase efficiency. We are happy to explain these in detail in person.

Which providers are compatible with IQ3 CLOUD Services?

The services are provider-independent, as the control of the cloud services are executed in an IQ3 CLOUD-own, universal logic.

Can I transform every software into the Cloud with IQ3 CLOUD?

Generally yes. We are happy to discuss in person the productivity and increased efficiency that can be achieved through a migration of an application into IQ3 CLOUD.

What are the advantages of IQ3 CLOUD compared to traditional outsourcing?

IQ3 CLOUD is based 100% on cloud technologies. In the traditional outsourcing services and billing are based on a planned volume. These are provided by the provider in the form of capacities and assets, which depreciate over time. That way over or under capacities cause long provider times or unnecessary operational costs. The cloud-based services of IQ3 CLOUD offer usage specific and individually scalable capacities.

Do I have with IQ3 CLOUD a contact person for my requirements?

Yes. IQ3 CLOUD even offers several contact persons for individual requirements. Even though due to IQ3 CLOUD being fully automated there is rarely need for personal contact, but for general issues or specific architecture questions we always a contact person for you.

Will I be able to noticeably reduce my costs through IQ3 CLOUD?

With IQ3 CLOUD you can reduce operating costs. That does depend however on the application and user behaviour.

It mainly increases efficiency, which can achieve increase in revenue. Which services and applications can be run cheaper through the Public Cloud depends on your current situation. For example, your depreciation period, the system uptime, the consistency of the systems in relation to capacity requirements and if your systems can be continually operated on an up to date IaaS platform. Our Technology and organisation advisors are happy to assist with these and similar questions.

Does IQ3 CLOUD simplify everything?

IQ3 CLOUD enables you to use cloud functions in your IT environment, without you having to provide the expertise for a secure and regulated IT operation. IQ3 CLOUD builds a bridge between your IT or your departments and the cloud providers. Because cloud technologies don’t necessarily make an IT environment easier or less complex. Quite the opposite: Cloud use is complex. Only IQ3 CLOUD simplifies the use of cloud technologies for you: through standardisation, automation and the IQ3 CLOUD Service Portal.